Communication and Conflict Chapter 6 Essay Example | Topics and Well Written Essays - 500 words

Communication and Conflict Chapter 6 - Essay Example Second principle is that each discrete emotion serves different functions; they help us organize perception, cognitions, and actions in order to pursue attempts to cope and create. In this regard, different emotions assist us in accomplishing different tasks in resolving conflicts. Third principle is that significant personal situations are those that trigger organized patterns of emotions. In short, emotions happen in an organized manner, with one emotion regulating other emotions. Emotions interact with each other in coherent ways; this is how persons can address their conflicts, even though conflicts are highly complex and may be confusing. Emotions create an orderly response to conflicts. Fourth principle is that people develop emotion-behavior patterns as children, and build on them as they grow and mature. For instance, the crying jags of toddlers adjust to more restrained behaviours as one grows older. The fifth principle is that individual personalities are built upon blocks of emotion-behaviour patterns, and lastly, emotions trigger difficult behaviour in response to certain triggers. One misconception about emotion is that it is a hindrance to resolving conflicts. For many people, emotions are thought to be irrational, uncontrollable, and will tend to escalate they remain unexpressed. The tendency therefore is for people (who believe that emotions are a hindrance) to ignore their emotions; emotions are seen as a negative thing, a sign of weakness, and should not be expressed at work. Emotional people are thought to be out of control, so it is important to try to justify feelings logically so that they could be put in control. Many times, the expression of emotions are thought to be a burden to the listeners, so our modern rational culture tells us not to express emotions, or to avoid those who do. Moreso even, mature, well-adjusted people are misconceived to be